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Tickets and Service

On-Sale Dates for the season 21/22

General ticket sales will start on a monthly basis until further notice. The performances in January and February 2022 will go on sale together.

Tickets will go on sale at 10:00 a.m. on the following dates (subject to change):
Monday November 1, 2021 for events in December 2021.
Monday December 6, 2021 for events in January and February 2022
Monday January 10, 2022 for events in March 2022 and all performances of the "Italian Opera Weeks 2022" (March 4 to April 8)
Monday 7 February 2022 for events in April 2022
Monday 7 March 2022 for events in May 2022
Monday 4 April 2022 for events in June and July 2022

In individual cases, other advance booking dates are possible and will be indicated at the respective event. Additional Subscription tickets can be purchased preferentially as of the Thursday prior to the general presale start. Requests for group and school orders are already possible for the entire season, subject to reservation. Separate rules apply for the Ballet Workshops and the Nijinsky Gala, each of which will be published in good time. Subscriptions will resume in their regular form in November 2021. For events until 31 October 2021, subscribers can purchase tickets for the performances scheduled in their series at subscription conditions.

Visiting under corona restrictins

The Hamburg State Opera is offering its performances in the "3G model" until October 31, 2021. Exceptions to this are the "Young Choreographers" on October 23, 24 and 25, for which the "2G model" already applies.

All current regulations regarding performances in the "3G model" can be found here.

As of November 1, 2021, our performances on the main Stage will take place in the "2G model" until further notice, so that the distance requirements and the mask requirement in our foyers and auditorium can be waived. Performances in the opera stabile are usually held under "3G". You will find a reference to the currently valid model at each performance.

All current regulations for performances under the "2G model" can be found here.

Information on refunds due to cancelled performances

If you had purchased tickets for performances in the period March 13 to June 28, 2020, you can apply for a refund here. Refunds for tickets for events from November 2, 2020, you can apply here.

Ticket service

Große Theaterstraße 25
20354 Hamburg
Telephone: (040) 35 68 68
Fax: (040) 35 68 610
E-Mail: ticket@staatsoper-hamburg.de

Opening hours

Monday to Saturday from 10.00 to 18.30,
closed on Sundays and holidays.


Please note that entering our sales rooms is only allowed with a medical mouth-nose covering and only a limited number of visitors at the same time. For the purpose of any necessary contact tracing, access is only possible by providing your contact details. We therefore ask you to allow for waiting times and to limit your visit to the ticket office to the time required to purchase tickets.

 

Evening box office

The evening box office at the State Opera opens 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, guests for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours.

Online Sales

Register once, and you can select your tickets easily and comfortably, book and pay for them, and print them out at home, or send them directly to your mobile phone. We charge a postage and handling fee of €3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit.

Paying for Your Tickets

Tickets can be purchased at our Ticket Services office in cash and by using your debit or credit card; sales via the phone or in writing can be paid for via credit card (Visa/MasterCard) or by payment via SEPA direct debit. Tickets ordered by mail or phone must be picked up and paid for within seven days after the reservation has been received; the exact date will be noted in your written reservation confirmation or during your phone order. If you wish, we are happy to mail you your tickets, charging a €3.00 postage and handling fee together with the ticket price. Tickets will be mailed after payment has been completed. Written requests will be filled in the order they are received. In principle, tickets once purchased cannot be returned or exchanged. Please consult our General Terms and Conditions, which are available via Ticket Services or here.

Reduced Ticket Prices

- Children, teenagers and young adults under theage of 30 receive a rebate of 20% for performances
in the Main Auditorium of the State Opera and tickets in ticket categories 1 - 7. In addition, students, apprentices, Federal Volunteer Service members (all up to the age of 30) may receive available tickets for same-day performances at the evening box office for a fixed price of €15.00. Please also note our offers of "YouthCards" and "FamilyCards".
A limited number of tickets for concerts of the Philharmonic State Orchestra for high school and university students (up to the age of 30) are available via the Ticket Service of the State Opera as well as the online ticket service of the Philharmonic Orchestra for € 10,00. Up to two discount tickets may be purchased per concert per
person. The discount is available for tickets in the Price Categories 2 and 3. Student IDs must be shown when entering the venue.
- Unemployed persons and recipients of unemployment benefits (Arbeitslosengeld II) / welfare may receive a reduction of 50% on ticket categories 1-7 at the evening box office. The State Opera also participates in the programmes of the organizations "Hamburger Kulturschlüssel" and "KulturLeben Hamburg" with offers that vary from month to month.
- Handicapped persons with a certified handicap of at least 80% and their accompanying persons, if applicable, will receive a reduction of 50% on the ticket prices at the box office.
- Groups of at least 10 persons receive a reduction of 10% for performances in price categories C to G in ticket categories 1 to 5; groups from 30 to 80 persons receive a 20% rebate. Groups of at least 25 persons also receive one free ticket for accompanying persons.
- Groups of at least 10 students accompanied by a teacher responsible for the group will receive reduced tickets at €10.00 per ticket for group orders placed for performances in the Main Hall.

Cloakroom

Use of the State Opera cloakrooms is free for audience members. Large items (coats, umbrellas, large bags and comparable unwieldy items) may not be taken into the auditorium.

Regular Publications

We are happy to mail you the monthly programme flyers for the State Opera free of charge. You may also subscribe to the State Opera's Journal for a €12 postage fee (subscribers and Opera Card holders pay €6 per season).
Our email newsletters inform you regularly about our current programme and other noteworthy facts from the opera and ballet world. Please register free of charge on our websites.

Opera Gastronomy

Enjoy a rich culinary selection in the stylish atmosphere of our State Opera foyers – one hour before any performance and during intermissions.
Tel.: +49 (40) 35 01 96 58
Fax: +49 (40) 35 01 96 59
staatsoperngastronomie@hamburg.de
www.godionline.com

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