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Tickets and Service

Visiting under corona restrictins

In accordance with the current Hamburg SARS-CoV-2 containment regulation, FFP2 masks are mandatory for the time being, during the entire stay in our premises (exception: during gastronomic consumption). Children under 6 years of age are exempt from the mask requirement. Wearing a medical mask (surgical mask) is sufficient until the age of 14.

Persons with typical symptoms of coronavirus infection are not allowed to attend the performance.

According to the currently valid rules, all seats are on sale.


We reserve the right to make changes. Please inform yourself about the then valid regulations shortly before your visit to the performance. For concerts of the Philharmonic State Orchestra in the Elbphilharmonie, the regulations valid at the venue apply. Further information can be found here.

Ticket and Subscription Service

Große Theaterstraße 25
20354 Hamburg
Germany
Tel. +49 (0)40 35 68 68 | Fax +49 (0)40 35 68 610
ticket@staatsoper­hamburg.de
Group orders:
Tel. +49 (0)40 35 68 222
groups@staatsoper­hamburg.de

Opening Hours

Monday to Saturday, 10 am to 6.30 pm (from August 1 to 21, 2022, Saturdays from 10 am to2 pm), closed on Sundays and public holidays During the theatre holidays the ticket and subscription service will be closed between July 11 and 31, 2022. During this time, you may purchase tickets from our online shop. Subscription orders are also possible online via our website.

Online Ticket Sales

Register once, and you can select your tickets easily and comfortably, book and pay for them, and print them out at home, or send them directly to your mobile phone. We charge a postage and handling fee of €3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit.

On-Sale Dates

The general advance sale for events from August to November 2022 starts on Monday, June 20, 2022 at 10.00 am (for subscribers on Thursday, June 16, 2022 at 10.00 am). Tickets for the rest of the season can be purchased from Monday, September 26, 2022, at 10.00 (for subscribers from Thursday, September 22, 2022 at 10.00 am). Separate rules that will be published at a later time apply to ballet workshops, the „Nijinsky Gala" and concerts within the "Hamburg International Music Festival 2023".

Ticket Sales Points

Tickets can usually also be purchased at all known ticket sales points, via Hamburg Tourismus GmbH and via eventim.de and the CTS Eventim sales points.

Paying for Your Tickets

Tickets can be purchased at our Ticket Services office in cash and by using your debit or credit card; sales via the phone or in writing can be paid for via credit card (Visa/MasterCard) or by payment via SEPA direct debit. Tickets ordered by mail or phone must be picked up and paid for within seven days after the reservation has been received; the exact date will be noted in your written reservation confirmation or during your phone order. If you wish, we are happy to mail you your tickets, charging a €3.00 postage and handling fee together with the ticket price. Tickets will be mailed after payment has been completed. Written requests will be filled in the order they are received. In principle, tickets once purchased cannot be returned or exchanged. Please consult our General Terms and Conditions, which are available via Ticket Services or here.

Reduced Ticket Prices

- Children, teenagers and young adults under theage of 30 receive a rebate of 20% for performances
in the Main Auditorium of the State Opera and tickets in ticket categories 1 - 7. In addition, students, apprentices, Federal Volunteer Service members (all up to the age of 30) may receive available tickets for same-day performances at the evening box office for a fixed price of €15.00. Please also note our offers of "YouthCards" and "FamilyCards".

A limited number of tickets for concerts of the Philharmonic State Orchestra for high school and university students (up to the age of 30) are available via the Ticket Service of the State Opera as well as the online ticket service of the Philharmonic Orchestra for € 10,00. Up to two discount tickets may be purchased per concert per
person. The discount is available for tickets in the Price Categories 2 and 3. Student IDs must be shown when entering the venue.

- Unemployed persons and recipients of unemployment benefits (Arbeitslosengeld II) / welfare may receive a reduction of 50% on ticket categories 1-7 at the evening box office. The State Opera also participates in the programmes of the organizations "Hamburger Kulturschlüssel" and "KulturLeben Hamburg" with offers that vary from month to month.

- Handicapped persons with a certified handicap of at least 80% and their accompanying persons, if applicable, will receive a reduction of 50% on the ticket prices at the box office.
- Groups of at least 10 persons receive a reduction of 10% for performances in price categories C to G in ticket categories 1 to 5; groups from 30 to 80 persons receive a 20% rebate. Groups of at least 25 persons also receive one free ticket for accompanying persons.

- Groups of at least 10 students accompanied by a teacher responsible for the group will receive reduced tickets at €10.00 per ticket for group orders placed for performances in the Main Hall. More information for schools can be found on the jung page.

Evening Box Office

The evening box office at the State Opera and at the Elbphilharmonie open 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, at the State Opera guest for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours. At the Elbphilharmonie only tickets for the morning/evening in question can be purchased.

Cloakroom

Use of the State Opera cloakrooms is free for audience members. Large items (coats, umbrellas, large bags and comparable unwieldy items) may not be taken into the auditorium.

Regular Publications

We are happy to mail you the monthly programme flyers for the State Opera free of charge. You may also subscribe to the State Opera's Journal for a €12 postage fee (subscribers and Opera Card holders pay €6 per season). Orders will be accepted by phone at +49 (40) 35 68 68. Our email newsletters inform you regularly about our current programme and other noteworthy facts from the opera and ballet world. Please register free of charge on our  websites.

Opera Gastronomy

Enjoy a rich culinary selection in the stylish atmosphere of our State Opera foyers – one hour before any performance and during intermissions.
Tel.: +49 (40) 35 01 96 58
Fax: +49 (40) 35 01 96 59
staatsoperngastronomie@hamburg.de
www.godionline.com

Gift Vouchers

If you are looking for a gift, but don't want to specify one opera, ballet or concert performance on a particular date, that is not a problem. We offer gift vouchers for any amount you like, which can also be purchased online. The vouchers are valid for three years and can be exchanged for tickets at our ticket office or in our online ticket shop.

Hygiene Plan

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